Ongoing Shopify Support & Growth

A great Shopify store doesn’t stand still. We work alongside ecommerce teams to help keep stores running smoothly, make thoughtful improvements, and plan for what’s next. From technical support and theme updates to strategic advice and performance optimisation, our Support & Growth plans provide dependable, flexible help - exactly when you need it.

More Than Just Maintenance

We work alongside your team to support, improve and evolve your store over time. Whether it’s fixing bugs, launching features or planning new initiatives - we help your store keep moving forward.

More Than Just Support

Our approach goes beyond bug fixes. We help shape your store’s roadmap - from design and development to customer experience and performance - with proactive ideas and practical solutions tailored to your goals.

Flexible and Collaborative

Plans are designed to suit the pace of your business. Whether it’s fixing issues, adding new features, or preparing for key trading periods, our team becomes a natural extension of yours, ready to help where and when it matters.

How We Help (Month to Month)

Technical Support

From bug fixes to app conflicts, we keep your store running smoothly.

Conversion & UX

Run CRO reviews and UX enhancements to keep improving experience.

Strategic Support

Get advice on store structure, growth opportunities and new features.

Our biggest worry was that the migration would impact sales. Joe and the team at MoreSoda were meticulous about migrating data and protecting SEO during the move from Craft. They handled it seamlessly, and provided support and expertise throughout the process.
Harriet Mears, Director and Founder

What Our Support & Growth Plans Include

Every plan is shaped to offer the right balance of day-to-day help and proactive improvements:

Shopify theme updates and new features
Bug fixes and issue resolution
Custom app and integration support
Technical SEO and performance improvements
CRO and UX reviews and implementation
Monthly strategy meetings and roadmap planning
Dedicated account manager and regular communication
Flexible use of hours with transparent estimates

Plans to suit your store and pace of growth

Our Support & Growth plans are designed to offer flexible, transparent help - whether you need occasional support or a more hands-on partnership.

We offer four core plans, with pricing based on reserved monthly hours:

Ad-hoc Support (no monthly commitment)
Support Plan (2 hours per month)
Support & Build Plan (4 hours per month)
Support & Grow Plan (10 hours per month)
Support & Scale Plan (24 hours per month)

For larger projects or when extra hours are needed, we provide estimates in advance so you stay in control of your budget. Every plan includes a dedicated account manager, monthly strategy call (on selected plans), and full access to our team’s Shopify expertise.

No Surprises, Just Support

All tasks over 2 hours are estimated in advance, so you always know where your budget is going. We work transparently and collaboratively.

A Trusted Partner for Growth

We work with you long-term - bringing industry knowledge, cross-client insights and Shopify expertise to help your store adapt and grow.